110% Price Guarantee

Discover the best prices on our products and services with our Customer Satisfaction 110% Lowest Price Guarantee. We want you to be happy with your purchase. If something doesn't meet your satisfaction, just email us.

If you find a lower comparable price on the same item from another school supplier with net 30-day terms, we will match that price and refund you an extra 10% of the difference!

Our Price Guarantee does not apply to competitor's Internet, bonus, mail-in rebate or free offers, special, wholesale or discounted orders, typographical errors, and clearance or liquidation sales. If the offer is footnoted by "while supplies last", we reserve the right to confirm that the competitor still has the item in stock. Maximum $25 credit.

Delivery of E-Mail

To ensure that you receive order confirmations, newsletters, special offers, and promotional emails from Teacher's Pet and More, Inc., please include us on your Safe Sender List by adding Sales@TeachersPetandMore.com and CustomerService@TeachersPetandMore.com to the approved senders list or address book in your email program. To learn how, select your email program from the list below and follow the directions provided.

If you currently use an email program that is not listed above, contact your email provider or consult the program's help files for further assistance.

Microsoft Outlook:

Before you receive an email:

  1. Open the Tools menu in Microsoft Outlook, select Options.
  2. Under the Preferences tab, click the Junk Email button.
  3. Select the Safe Senders tab and click the Add button.
  4. Enter Sales@TeachersPetandMore.com and click Ok.
  5. Click the Add button.
  6. Enter CustomerService@TeachersPetandMore.com. Click Ok.
  7. Click Ok to exit the menu.

From a Teacher's Pet and More, Inc. email:

  1. Open the email.
  2. Right-click on the From name (ie: Teacher's Pet and More, Inc. or Sales@TeachersPetandMore.com).
  3. Click Add to Outlook Contacts from the pop-up list.
  4. Click the Save and Close button.

Yahoo! Mail:

Before you receive an email:

  1. Log in to your account.
  2. Click the Addresses tab at the top of the webpage.
  3. Click Add a New Contact.
  4. In the Name field, enter Teacher's Pet and More, Inc. .
  5. In the Nickname field, enter DSS.
  6. In the Email field, enter Sales@TeachersPetandMore.com.
  7. In the Alternate Email field, enter CustomerService@TeachersPetandMore.com.
  8. Click the Save button.
  9. Click the Done button.

From a Teacher's Pet and More, Inc. email:

  1. Open the email.
  2. Click the Add to Address Book button located next to the From address.
  3. Verify the information, and click the Add to Address Book button.

America Online (webmail):

  1. Log in to your account.
  2. Click the Contacts option on the left side of the screen.
  3. Click the New button, found at the top left corner of the webpage.
  4. In the Contact Name field, enter Teacher's Pet and More, Inc. .
  5. In the Primary Email field, enter Sales@TeachersPetandMore.com.
  6. Click the "+ Another" link to the right of the Primary Email box. Enter CustomerService@TeachersPetandMore.com. into the new Other Email field.
  7. Click the Save button located just above the main work area.

America Online (v9.0):

Before you receive an email:

  1. Click the Mail menu and select Address Book.
  2. In the pop up box, click the Add button.
  3. In the Other E-Mail field, type Sales@TeachersPetandMore.com.
  4. Check the Primary Email box.
  5. Click the Save button.

From a Teacher's Pet and More, Inc. email:

  1. Open the email .
  2. Click the Add Address button.
  3. Verify the information and click Save.

Hotmail

Before you receive an email:

  1. Log in to your account.
  2. Click Options on the right side of the screen.
  3. Click Mail on the left side of the webpage.
  4. Click on Junk Email Protection and then click Safe List.
  5. Enter TeachersPetandMore.com in the Type an address or domain field and click Add.
  6. Select the checkbox next to @TeachersPetandMore.com.
  7. Click OK to save your changes.

From a Teacher's Pet and More, Inc. email:

  1. Open the email.
  2. Click the Add Contact link located next to the From address.

Windows Live™ Hotmail

Before you receive an email:

  1. Log in to your account.
  2. Click Options on the right side of the screen.
  3. Click Safe and blocked senders under the Junk E-mail section
  4. Click on Safe senders .
  5. Enter TeachersPetandMore.com in the Sender or domain to mark as safe: field and click Add to list.

From a Teacher's Pet and More, Inc. email:

  1. Open the email.
  2. Click the Mark as Safe link located under the From address. Avoid clicking the Mark as unsafe link, as this will prevent you from receiving email from Teacher's Pet and More, Inc. .

GMail:

Before you receive an email:

  1. Log in to your account.
  2. Click Contacts along the left side of any page.
  3. Click Create Contact in the upper right corner of the webpage.
  4. In the Name field, enter Teacher's Pet and More, Inc. .
  5. In the Primary Email field, enter Sales@TeachersPetandMore.com.
  6. Click Save.
  7. Click Create Contact in the upper right corner of the webpage.
  8. In the Name field, enter Teacher's Pet and More, Inc. .
  9. In the Primary Email field, enter CustomerService@TeachersPetandMore.com.
  10. Click Save.

From a Teacher's Pet and More, Inc. email:

  1. If a Teacher's Pet and More, Inc. email has ended up in your Spam folder, check the box next to the email and click the Not Spam button.
  2. Click Contacts along the left side of any page.
  3. Click Create Contact in the upper right corner of the webpage.
  4. In the Name field, enter Teacher's Pet and More, Inc. .
  5. In the Primary Email field, enter Sales@TeachersPetandMore.com.
  6. Click Save.
  7. Click Create Contact in the upper right corner of the webpage.
  8. In the Name field, enter Teacher's Pet and More, Inc. .
  9. In the Primary Email field, enter CustomerService@TeachersPetandMore.com.
  10. Click Save.

MacMail:

From a Teacher's Pet and More, Inc. email:

  1. Open the email.
  2. Ctrl-click the sender's email address and select Open in the address book.
  3. Verify the information.

Earthlink:

From a Teacher's Pet and More, Inc. email:

  1. Open the email.
  2. Click Add to Address Book.
  3. Verify the information, and click Save.

Drop Ship

Items that are shipped directly from the manufacturer are sometimes referred to as "drop-ship" items. These are typically larger items, such as: furniture, truck items, large manipulative sets, class packs and large paper rolls not stocked in our warehouse. These items can take up to 6 weeks for delivery, depending on the manufacturer.

Drop-ship items are available for Standard Shipping only and cannot ship to P.O. Boxes, including APO's and FPO's, or to any destination outside the 48 contiguous U.S.

Shipping charges for drop-ship items are calculated at 15% of the item value, regardless of the total order amount. These items cannot be used to reach the free shipping level and they do not qualify for free shipping. If you have any concerns, please contact us!

10% Cash Back - Frequent Shopper Program

Teacher's Pet and More utilizes a frequent shopper discount program in order to provide our customers with a way of earning cash back on their purchases. This card must be picked up in one of our retail locations.

Collect a stamp on that card for every $10.00* spent, after collecting ten stamps on that card it may be redeemed for $10.00 off your next purchase.

The fine print:

  1. $10.00 is $10.00 net purchases, tax and shipping cannot be included in this total.
  2. Purchase Orders, Store Charges, House Accounts and District/State/Federal purchases are excluded from participating in this program.
  3. Limit of two Frequent Shopper Cards per customer when redeeming.
  4. Sale Items excluded.

Order Tracking

If your package was shipped via U.S. Priority Mail, no tracking number is available; however the order status page will indicate the date your order shipped.

If your order was shipped via UPS, your Order Status page will include a UPS Tracking Number and link, which can be used to check delivery status via the UPS Web site at www.ups.com/tracking/tracking.html. or by phone at 1-800-PICKUPS

If you are concerned that it is taking too long to receive your package, please email CustomerService@TeachersPetandMore.com and we will provide as much information as we can about the status of your package.

Please note: Emails sent on Friday after 7:00PM EST, Saturdays and Sundays, will be replied to on Monday. Our Customer Service hours are Monday through Friday, 10AM - 6PM EST.

Payment Options

Credit Card

We accept American Express, Discover, MasterCard and Visa. Your card will be charged when your order ships.

Your credit card information is secure, and all customer information is kept private. Please view our privacy policy.

PayPal®

The trusted leader in online payments enables buyers and businesses to send and receive money online. PayPal® helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal®, your financial information is never shared with the merchant.

To make a purchase using PayPal® as your payment method, simply use the standard Teacher's Pet and More checkout, select PayPal® as your payment method when prompted, and you will be given the option to use an existing PayPal® account or to create a new PayPal® account if you do not yet have one.

Line of Credit

Commercial institutions and other organizations including public schools, Head Starts, Pre-Schools, Churches, and Non for profits, Daycares and state and local government agencies are eligible for a line of credit.

If you have an existing Teacher's Pet and More account and you wish to set it up for this website, please contact us at Sales@TeachersPetandMore.com or call 800-489-3717.

If you're a new customer and you want to establish an account for online ordering, please contact Sales@TeachersPetandMore.com

Purchase Orders

Teacher's Pet and More has established working relationships with our school districts in order to provide educators an easy way to place online purchase orders and receive the negotiated discount rate per your district.

The Fine Print:

  • Receive 15% off your order total for Purchase Orders entered and placed online, we have to receive the PO Electronically in order for this discount to be eligible.
  • Our Frequent Shopper Program does not apply to Purchase Orders.
  • If your order is printed, or is done in one of our retail stores you will receive 10% off your order total.
  • The minimum order amount is $20.00.
  • Purchase Orders over $88.00 will be delivered free of charge, excluding truck items. For more info please see our Shipping Rates and Methods.

Privacy & Security

This Privacy Policy discloses the self-regulated privacy practices of Teacher's Pet and More, Inc. sole owner of TeachersPetandMore.com. By posting this policy, we want you to understand what information we gather about you, how we use it, and the safeguards we have in place to protect it.

If you have questions/comments regarding this posted Privacy Policy, please contact our Webmaster: Webmaster@TeachersPetandMore.com (Subject: Privacy Policy Question).

Information Collection and Use

Teacher's Pet and More is the sole owner of the information collected on this website. We collect information from site users at several different places on this site. Other than as disclosed in this policy, we will not sell or rent this information or share it with a third party.

We may collect personal information about you on this site to service your account and to personalize your experience. For example, we may collect your name, mailing address, email address, telephone number, or credit card number when you voluntarily submit the information to us during the checkout process or when you request a catalog via our site.

We use your information to process and complete your order and to inform you of your order status. We also use your information to register you as a user of our site or to provide you with services, such as access to your order history. We also collect personal information from you if you choose to subscribe to our emails or participate in giveaways, contests, surveys, or in connection with comments, activity ideas or other content you post on our site.

We may also collect information about you, such as the size of your classroom, how often you purchase certain items, etc., that you provide to us on our site. Non-personally-identifiable information may also be collected from you through "cookies" and "pixel tags," which are explained in the next section of this Privacy Policy.

In addition, we may collect demographic information about you from third parties, such as your USPS postal address designation. We use this information to provide you with the most appropriate services and relevant offers from us.

Cookies and Pixel Tags

A "pixel tag" is a clear GIF image used in combination with cookies to pass measured information to a third party.

Cookies are a repository of measured values set on your computer to monitor your behavior while visiting the web site. The cookies are required for personalization features and for our shopping cart and checkout to function properly.

By allowing cookies, you allow us to preserve some of your account information, including your zip code and your customer ID. Cookies save you time when using our website in the future because they allow us to recognize you when you return to our site and to provide you with a personalized experience that we feel will be of value to you. The cookies that are configured by our website do not contain any personally- identifying information, such as your name or your credit card number.

We and our third-party service providers use cookies on our site to identify, for example, your IP address, type of browser, and specific web pages through which you click. This data is collected automatically and is used to help us look for ways to improve our site and your experience on it.

TeachersPetandMore.com and "Cookies"

Cookies are small files stored on your PC that identify you to our site. TeachersPetandMore.com uses cookies to personalize your shopping experience, making it more efficient and pleasant. Most browsers have a default setting to accept cookies automatically; however, your browser may have been configured not to accept cookies.

Your web browser is not currently configured to accept "cookies." In order to shop or register on TeachersPetandMore.com, you must be able to accept cookies. Check below for instructions on enabling cookies. If you don't see your browser listed, please refer to the Help function for your browser.

Instructions may vary based on platform, browser and browser version. These instructions are approximate. For exact instruction refer to your browser's help file or your browser's manufacturer.

Microsoft Internet Explorer 7.x, Windows

  1. On the Tools menu, click Internet Options.
  2. On the Privacy tab, move the slider to Low or Accept All Cookies.
  3. Click OK.

For more information, visit the Microsoft Web site and read this article:Web Site Reports That You Must Enable Cookies

Microsoft Internet Explorer 6.x, Windows

  1. On the Tools menu, click Internet Options.
  2. On the Privacy tab, move the slider to Low or Accept All Cookies.
  3. Click OK.

For more information, visit the Microsoft Web site and read this article:Web Site Reports That You Must Enable Cookies

Microsoft Internet Explorer 5.x, Windows

  1. On the Tools menu, click Internet Options.
  2. On the Security tab, click the Custom Level button.
  3. Scroll down to the Cookies section.
  4. Set "Allow cookies that are stored on your computer" to "Enable."
  5. Set "Allow per–session cookies" to "Enable."
  6. Click OK.

For more information, visit the Microsoft Web site and read this article: How to Set and Customize Cookies Settings in Internet Explorer

Microsoft Internet Explorer 5.x, Macintosh

  1. On the Explorer menu, select Preferences.
  2. Under the Receiving Files option, select Cookies.
  3. Under "When receiving cookies:" select Never Ask.
  4. Click OK.

For more information, visit the Microsoft Web site and read this article: Using Internet Explorer 5 for Mac

Safari

  1. On the Safari menu, click Preferences.
  2. Click the Security icon.
  3. In the Accept Cookies selection box, choose Always.
  4. Close the security window.

For more information, visit the Apple Web site and read this article: Safari Support

Mozilla

  1. On the Edit menu, click Preferences.
  2. In the Privacy & Security category, choose Cookies.
  3. Click the radio button next to "Enable all cookies."
  4. Click OK.

For more information, visit the Mozilla Web site and read this article:Using the Cookie Manager

Firefox

  1. On the Tools menu, click Options.
  2. Select the Privacy category.
  3. Expand the Cookies options on the right.
  4. Select Enable Cookies.
  5. Click OK.

Information Security

We take safety measures to safeguard your personal information. When you submit sensitive information through our website, the information is protected both online and off-line.

When our registration/order form asks you to enter sensitive information (such as name, address, or credit card number), that information is encrypted and protected with the current industry standard encryption protocol known as "secure socket layer" or "SSL." While on a secure page, such as our order form, a lock icon (as shown here ) appears on the bottom or top of your web browsers. Secure web pages also have URL's (Uniform Resource Locator) that start with https:// instead of http://. To learn more about SSL, visit http://www.verisign.com/.

In addition to using SSL encryption to protect sensitive information online, we also take reasonable measures to protect your information off-line. Other than information that is shared (as described in the "Sharing Information" section below), your personally-identifiable information referenced above is restricted in our offices. Within our offices, access to your information is granted to our employees/auditors for the sole purpose of performing specific jobs that relate to our business. (For example, a personal service manager may need to access your contact information.) Employees are instructed on the importance we place on privacy, and when new policies are implemented, we stress the steps employees should take to ensure that our customers' information is safeguarded. Finally, the servers on which we store personal information are kept in a secure environment, accessible only to authorized employees.

If you have any questions about the security at our website, you can send an email to Webmaster@TeachersPetandMore.com (Subject: Security Question).

Sharing Information

We do not share your personally-identifiable information with outside marketers except as described in this section. We may share your information with our partners to enhance your experience. (For example, through our partnerships with other companies, we may be able to provide you with products or services that you have requested or to provide you with promotional offers that we believe will be of interest to you.) Teacher's Pet and More's partners include all Teacher's Pet and More affiliates as well as other selected companies with which Teacher's Pet and More or its affiliates have a business relationship. These selected businesses use commercially-strict standards for providing quality products and services, responding to your needs, and safeguarding customer information. (Subject: Do Not Share).

In certain circumstances, we may share your information with service providers, such as PayPal, only when such access is necessary to provide operational or other support services. Those service providers agree to maintain confidentiality and security of your information.

Teacher's Pet and More may also provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it. In some instances, we may access or disclose your information to protect or defend our own legal rights, to guard against fraud, and/or to protect the safety and security of other customers/users.

Online Ad Serving

Teacher's Pet and More partners with third-party advertising service providers known as Ad Networks to distribute ads on our behalf across the Internet. To facilitate the delivery of advertisements that may be of particular interest to you, we permit Ad Networks to collect anonymous information about your visits to our website and other websites using cookies and pixel tags (also called web beacons). No sensitive or personal information (including name, phone number, address, and email address) is collected or shared with Ad Networks by Teacher's Pet and More during this process.

Links to Other Websites

Our website and email programs may contain links to other sites. We are not responsible for the privacy practices of these other sites. We encourage you to read the privacy policies of each website visited that collects personal information. This Privacy Policy applies solely to information collected by this website.

Accessing Your Information

You can access your personal information (shipping and billing addresses, email address, order history, "favorites lists") and make updates and changes at any time by clicking "Your Account" and logging in with your password.

Alternatively, you can also request changes to your account by contacting our Customer Service representatives.

"Opt-Out" of Receiving Promotional Emails and Materials

We try to provide you with the most relevant information about our latest email specials, sales notifications, educational events information, and other promotional messages. If you prefer to discontinue marketing communication from us, you can unsubscribe from our site's email marketing list by following the unsubscribe link located at the bottom of each promotional email. Please allow up to 10 days for your email address to be removed from our site's email marketing list.

In addition you can also unsubscribe from our site's email marketing list by:sending a request to be removed from the mailing list via email to CustomerService@TeachersPetandMore.com (Subject: Email opt-out)sending a written request via mail to:

Teacher's Pet and More
6645 South US Hwy 1
Port Saint Lucie, Florida 34952

Notification of Changes

Teacher's Pet and More reserves the right to change or modify/amend any of the terms and conditions contained in this Privacy Policy, or any policy of the site. Changes occur at the sole discretion of Teacher's Pet and More and can be made without prior notice. Should Teacher's Pet and More decide to change terms of its Privacy Policy or any other site policy, it will post a new version on the site. Any changes or modifications to these site terms will be effective upon posting of the revisions and will be clearly dated. Your continued use of the site following the posting of any changes or modifications constitutes your acceptance of such changes or modifications. You should frequently review these site terms and any other applicable policies, including their dates, to understand the terms and conditions that apply to your use of the site.

Sales Tax

If you're a tax-exempt customer, please provide a copy of your tax exemption certificate with your first order.

  1. Please fax your certificate to: 772-466-0678 and reference your order confirmation number.

    Or mail your certificate to:

    Teacher's Pet and More, Inc.
    Attention: Accounts Receivable
    6645 South US Hwy 1
    Port Saint Lucie, Florida 34952

  2. You may submit your tax exempt certificate up to 60 days after placing an order. Pending approval, credits will be issued to the credit card provided within 2 weeks. If you have already submitted your certificate and tax is calculating in your current order, please call 1-800-489-3717 for help with this issue.

If you live in one of the following states, sales tax will be calculated based upon your shipping zip code and added to your order during the ordering process.

Note: Additional states, which are not currently listed, may be taxed.

States for which sales tax applies: Florida

Shipping Rates and Methods

FREE DELIVERY

  • Receive free delivery on orders over a minimum order level (as specified on our website,) on in-stock merchandise orders going to one location within the 48 contiguous United States.
  • Free delivery is automatically calculated upon check out.
  • For shipments to destinations outside the 48 contiguous United States, including APOs and FPOs, we ship U.S.P.S. Priority Mail. You will be charged additional freight charges, regardless of the order total. Please call for a quote.

FAST DELIVERY

  • Most customers receive their orders within 2 – 4 business days, after your order processes. We can expedite your shipping to a faster service on request.
  • Order any in-stock product by 5:00PM EST, and you should have your order in 4 business days! When you need it fast, please contact us regarding expedited shipping and processing options.
  • Products marked with Drop ship are shipped directly from Manufacturers and actual delivery times and cost varies by product. This applies to most furniture, large paper rolls, class packs and manipulative class games. Please contact us if you have any questions.

Please note UPS cannot deliver to P.O. boxes; these orders will ship via Priority Mail and can take up to five business days longer to arrive.

Website Order Confirmation

After placing an order, you will receive an "order confirmation" email sent within 36 hours of placing your order.

Please note: If you did not receive your order confirmation within 36 hours, please contact our Customer Service department. Be sure to have your email address and order number handy. We will investigate and send a new confirmation to you.

Please note: Emails sent on Friday after 5 p.m. EST, Saturdays and Sundays, will be responded to on Monday. Our Customer Service hours are Monday through Friday, 10 am - 7 pm EST.

Central Florida
6985 Hancock Dr.
Port Saint Lucie, FL. 34952
Ph: 772-466-3633 • Fax 772-466-0678
Toll Free: 800-489-3717
Get Directions

South Florida
854 SW Federal Hwy • Stuart, FL. 34994
Ph: 772-283-9700 • Fax 772-283-9353
Get Directions